Terms of Service

Last Updated: August 30, 2026

Overview

This website is operated by Aizypet. Throughout the site, the terms “we,” “us,” and “our” refer to Aizypet.

Aizypet operates this online store and website, including all related information, content, features, tools, products, and services offered to provide customers with a curated shopping experience collectively referred to as the “Services.”

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

By visiting our website, interacting with our Services, or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or made available through our website.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these Terms, you should not access the website or use our Services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence or that you have received permission from a parent or legal guardian to use the Services.

You may not use our products, website, or Services for any illegal or unauthorized purpose.

You must not violate any applicable laws or regulations while using our Services, including intellectual property and copyright laws.

You must not transmit viruses, malicious code, malware, or any other harmful material through the website.

Any violation of these Terms may result in the immediate suspension or termination of your access to our Services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that information you provide, excluding payment information, may be transferred over various networks and adapted to meet technical requirements.

Payment information is processed through secure third-party payment providers and may be encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

The headings used in these Terms are included for convenience and do not limit or otherwise affect the provisions of these Terms.

3. Account Information

To access certain Services or place an order, you may be required to provide information such as your name, email address, billing information, payment information, telephone number, and shipping address.

You represent and warrant that all information you provide is current, complete, accurate, and lawfully provided.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity performed through your account.

You may not transfer, sell, assign, or license your account to another person.

Please contact us immediately at contact@aizypet.com if you suspect unauthorized access to your account.

4. Accuracy of Information

We make reasonable efforts to ensure that the information provided on our website is accurate, complete, and current.

However, we do not guarantee that product descriptions, prices, images, specifications, availability, or other content will always be complete, accurate, current, or error-free.

Information provided on the website is intended for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting other available information.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

5. Products and Services

Certain products or Services may be available exclusively online through our website.

We have made reasonable efforts to display product colors, sizes, features, and appearance as accurately as possible. However, the actual appearance of a product may vary depending on your screen, device settings, lighting conditions, and normal manufacturing variations.

We do not guarantee that the appearance or quality of a product will exactly match its representation on your device.

All product descriptions and availability are subject to change at any time without notice.

We reserve the right to:

• Limit the sale of products or Services to any person or geographic region where permitted by law;

• Limit the quantities available for purchase;

• Modify product descriptions, features, or prices;

• Discontinue products or Services at any time;

• Refuse or limit orders where reasonably necessary.

We do not guarantee that every product will always remain in stock.

6. Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time the order is submitted and will appear in the order confirmation.

Unless expressly stated otherwise, displayed prices may not include taxes, shipping fees, handling fees, customs duties, import charges, or other applicable fees.

You agree to provide current, complete, and accurate billing, payment, shipping, and account information for all purchases.

You represent and warrant that:

• The payment information you provide is true, correct, and complete;

• You are authorized to use the selected payment method;

• Charges incurred by you will be honored by your payment provider;

• You will pay all charges associated with your order.

7. Orders

When you place an order, you are submitting an offer to purchase products from Aizypet.

Your order is not considered accepted until we confirm its acceptance and successfully process your payment.

Aizypet reserves the right to accept, reject, limit, modify, or cancel an order for any lawful reason.

This may include orders that:

• Appear fraudulent or unauthorized;

• Contain inaccurate customer or payment information;

• Are placed for unauthorized resale;

• Are affected by pricing, inventory, or technical errors;

• Cannot be fulfilled or shipped to the provided address.

If we cancel an order after payment has been successfully processed, we will issue an appropriate refund to the original payment method.

Please review your order carefully before submitting it. We cannot guarantee that cancellation or modification requests can be completed after an order has been processed or accepted.

We may contact you using the email address, telephone number, billing address, or shipping address provided during checkout.

Products purchased from Aizypet are intended for personal or household use and not for unauthorized commercial resale or export.

8. Shipping and Delivery

Shipping and delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including:

• Shipping carrier delays;

• Customs inspections or processing;

• Weather conditions;

• Natural disasters;

• Incorrect or incomplete shipping information;

• High order volume;

• Holidays;

• Transportation disruptions;

• Other unforeseen events.

Customers are responsible for providing a complete and accurate delivery address.

Aizypet is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Please review our Shipping Policy for additional information regarding shipping, delivery, tracking, customs, and undeliverable packages.

9. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy, which forms part of these Terms of Service.

Please review our Refund & Return Policy before making a purchase.

To request assistance regarding a return, exchange, cancellation, or refund, contact us at contact@aizypet.com.

Products must not be returned without receiving prior authorization and return instructions from our customer support team.

10. Optional Tools

We may provide access to tools, features, or integrations offered by third parties.

We do not necessarily monitor, control, or manage these third-party tools.

Access to optional third-party tools is provided on an “as is” and “as available” basis, without warranties, representations, endorsements, or conditions of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion.

You are responsible for reviewing and accepting the terms and policies provided by the applicable third-party provider.

Any new features, tools, or resources added to the website will also be considered part of the Services and subject to these Terms of Service.

11. Third-Party Services and Links

We may use third-party providers to help operate our website, process payments, fulfill orders, provide analytics, communicate with customers, or deliver other Services.

Third-party providers may process information according to their own terms and privacy policies.

Our website may also contain links to third-party websites or services.

We are not responsible for examining, evaluating, or guaranteeing the content, accuracy, security, availability, products, services, or policies of third-party websites.

Accessing third-party websites is done at your own discretion and risk.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

12. Relationship With Shopify

Aizypet is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are transactions directly between you and Aizypet.

Shopify is not the seller of the products offered by Aizypet and is not responsible for fulfilling orders, providing customer support, managing returns, or resolving disputes regarding purchases from our store.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for injuries, damages, losses, claims, or liabilities arising from products purchased directly from Aizypet.

13. Intellectual Property

The Services, including trademarks, trade names, logos, text, images, graphics, videos, audio, product descriptions, reviews, website design, and other content, are owned by Aizypet, its affiliates, licensors, suppliers, or applicable rights holders.

This content is protected by applicable copyright, trademark, intellectual property, and other laws.

These Terms permit you to use the Services for personal and non-commercial purposes only.

Without our prior written permission, you must not:

• Reproduce or duplicate website content;

• Modify or create derivative works;

• Republish, distribute, sell, or commercially exploit content;

• Publicly display or perform protected materials;

• Download or store content for unauthorized commercial purposes;

• Use Aizypet trademarks, names, designs, logos, or slogans.

All rights not expressly granted under these Terms are reserved.

Shopify’s names, trademarks, logos, products, services, and designs belong to Shopify or its applicable rights holders.

14. User Content and Feedback

If you submit reviews, photographs, videos, comments, suggestions, ideas, feedback, or other content to us, you grant Aizypet a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and promote that content for legitimate business purposes, subject to applicable law.

You represent and warrant that:

• You own the submitted content or have permission to provide it;

• Your content does not violate another person’s rights;

• You have disclosed any compensation or incentive related to the content;

• Your content is accurate and does not misrepresent your identity;

• Your content complies with these Terms and applicable laws.

Your content must not:

• Contain unlawful, abusive, defamatory, threatening, obscene, or harmful material;

• Infringe copyright, trademark, privacy, publicity, or other rights;

• Contain malware, viruses, or malicious software;

• Include false or misleading statements;

• Impersonate another person or organization.

We reserve the right, but have no obligation, to monitor, edit, reject, or remove inappropriate user content.

We are not obligated to keep feedback confidential, pay compensation for feedback, or respond to submitted feedback.

15. Personal Information

The submission and processing of personal information through our store are governed by our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may also collect and process certain information related to your access and use of the Services.

Please review our Privacy Policy and the applicable Shopify privacy policies to understand how personal information is collected, used, shared, stored, and protected.

16. Errors, Inaccuracies, and Omissions

Our website may occasionally contain typographical errors, inaccuracies, or omissions related to:

• Product descriptions;

• Prices;

• Promotions;

• Discounts;

• Shipping charges;

• Delivery estimates;

• Availability;

• Product specifications.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel affected orders at any time, including after an order has been submitted.

If an affected order has already been paid and is canceled, we will provide an appropriate refund.

17. Prohibited Uses

You may not use our website, products, or Services:

• For unlawful, fraudulent, or malicious purposes;

• To violate applicable international, federal, state, provincial, or local laws;

• To infringe intellectual property or proprietary rights;

• To harass, abuse, threaten, insult, defame, or discriminate against another person;

• To submit false or misleading information;

• To impersonate another person or organization;

• To upload or transmit viruses, malware, or malicious code;

• To collect or track personal information without authorization;

• To send spam, phishing messages, or unauthorized solicitations;

• To interfere with the security, availability, or operation of the website;

• To bypass access controls or security measures;

• To scrape, copy, extract, or commercially exploit website content without authorization;

• To engage in fraudulent purchases, returns, payment disputes, or chargebacks;

• To use the Services in a way that may harm Aizypet, Shopify, our partners, or other users.

We reserve the right to suspend or terminate access to our Services if we reasonably determine that these restrictions have been violated.

18. Disclaimer of Warranties

To the extent permitted by applicable law, the website, Services, and products are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted, timely, secure, or error-free;

• All information will always be complete, accurate, or current;

• Every product will meet every individual expectation;

• Errors or defects will always be immediately corrected.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.

Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Aizypet and its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from:

• Your access to or use of the Services;

• Your inability to access or use the Services;

• Products purchased through the Services;

• Errors or omissions in website content;

• Unauthorized access to your information;

• Third-party services or websites;

• Other matters related to the Services.

This may include lost profits, lost revenue, lost savings, loss of data, or replacement costs.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Aizypet, Shopify, and our respective affiliates, owners, directors, officers, employees, agents, contractors, licensors, suppliers, service providers, and partners from claims, damages, losses, liabilities, and reasonable legal fees arising from:

• Your breach of these Terms;

• Your unlawful use of the Services;

• Your violation of applicable law;

• Your violation of another person’s rights;

• Content or information submitted by you.

We will notify you of an indemnifiable claim where reasonably possible. You agree to cooperate in the defense of applicable claims.

21. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforceable to the maximum extent permitted by applicable law.

Any unenforceable portion will be considered separated from these Terms without affecting the validity and enforceability of the remaining provisions.

22. Termination

These Terms remain effective unless terminated by either you or us.

You may stop using our website and Services at any time.

We may suspend or terminate your access to the Services if we reasonably believe you have violated these Terms, applicable laws, or the rights of another person.

Termination does not eliminate obligations or liabilities incurred before the termination date.

Provisions that, by their nature, should continue after termination will remain effective, including intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and other applicable provisions.

23. Waiver and Entire Agreement

Our failure to exercise or enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies posted on our website, constitute the agreement between you and Aizypet regarding your use of the Services.

These Terms supersede previous agreements, communications, and proposals relating to your use of the Services.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

24. Assignment

You may not transfer, assign, delegate, or license your rights or obligations under these Terms without our prior written consent.

Any unauthorized attempt to transfer or assign your rights or obligations may be considered invalid.

We may transfer, assign, or delegate our rights and obligations under these Terms as permitted by applicable law.

25. Governing Law

These Terms of Service and any separate agreements through which we provide Services will be governed by applicable United States laws and the applicable laws of the jurisdiction in which Aizypet is legally established.

Nothing in this section limits any mandatory consumer protection rights available to you under the laws of your place of residence.

26. Changes to These Terms

You may review the most current version of these Terms of Service on this page at any time.

We reserve the right to update, change, or replace any portion of these Terms by publishing an updated version on our website.

When required by applicable law, we will provide notice of material changes.

Your continued use of the website or Services after an updated version becomes effective constitutes acceptance of the revised Terms, where permitted by law.

27. Contact Information

Questions regarding these Terms of Service may be sent to:

Store: Aizypet

Email: contact@aizypet.com

Address: United States

Please contact our customer support team if you have questions regarding these Terms, our products, your order, returns, refunds, or any other aspect of our Services.

Aizypet reserves the right to update or modify these Terms of Service at any time in accordance with applicable laws and regulations.